Apparently many T-Mobile customers woke up this morning to a nice surprise in their inbox. Several customers are reporting that T-Mobile sent them an email confirming that their newly purchased phone has shipped. While this is encouraging it doesn’t necessarily mean that everyone will receive their phones early next week. Often carriers will ship a phone and ask the shipping company to hold the package for delivery on a certain day. In the past, the practice of holding a package for delivery on a certain day has been most common for iPhones, but has also occurred with some Android launches.
Our own Shane Starnes ordered a S6 from T-Mobile yesterday and reached out to T-mobile customer service when he did not receive one of the tracking emails. According to the agent he spoke to, the tracking emails were sent out mistakenly to some customers. The agent also mentioned that customers should not expect to receive their phones until closer to the April 10 launch date. It certainly isn’t unheard of for T-Mobile to ship phones earlier than other carriers. They also specified in their original press release phones would arrive before the in-store date. If you’re on T-Mobile and received tracking information today I would suggest remaining cautiously optimistic. Best case scenario you will have your phone early next week, worst case scenario you will still likely receive it before customers on AT&T, Sprint, and Verizon. We will continue to keep you updated on all things S6 and M9 this weekend and throughout the launch roll-out!
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